luxiva
VO
Venue ownerSAN FRANCISCO
I went on vacation for the first time without checking in every two hours. I opened Luxiva, saw exactly what was happening, made one change, and went back to my family.
8/14/26
venue pass
luxiva
luxiva · verified
01 drinkhouse comp
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heroMain
luxiva.mov
intro
do we actually know our customers?
now we do.
a 5-second check-in
One ID scan at the door builds a verified guest profile. The first visit takes five seconds. Every visit after that takes one. Scan and go. No clipboard, no guesswork, no line down the block.
first visit5 seconds
every visit after1 second
verifiedprofile built
feature1 — check-in explainer
what’s happening in my venue right now?
here’s tonight, live.
your whole night, live
The second a guest is checked in at the door, they show up on your owner dashboard. See who’s inside, how close you are to capacity, new versus returning guests, and who just walked in, from anywhere. No more waiting until the next morning to find out how the night went.
capacityhow close you are
new vs returningtonight
just walked inlive
feature7 — owner dashboard
has this guy caused any trouble at any other venues?
orange flag. two venues.
a safety net that crosses venues
Flags travel between participating venues on a white, orange, and red tier system, so a problem at one door is not a surprise at the next.
whiteclear
orangereview
redhigh risk
feature2 — flag network explainer
who should we market to?
pulling them up.
marketing that actually translates
Your best customers are already walking through your doors. Luxiva turns guest data into targeted marketing, so you spend less guessing with ads, influencers, and promoters, and more on the people most likely to come back.
regularsevery week
birthdayscoming up
haven’t been back30+ days
feature3 — marketing explainer
it’s slow tonight. can we still save it?
hero’s on it.
an ai that turns tonight into revenue
Hero helps bring people in from outside. More importantly, it turns the guests already inside into more revenue. When a table doesn’t sell or gets left empty, Hero builds a drink deal or VIP table offer and sends it to the guests most likely to say yes, while they’re still in the building.
guests insidealready here
slow bardrink deal
empty tableVIP offer sent
feature4 — hero ai
how was our week?
saturday carried it.
your week at a glance
Every night of the week side by side: total visits, new versus returning guests, your busiest and slowest nights. Know what worked before you plan the next one.
new vs returningside by side
slowest nightplan around it
busiest nightsaturday
feature6 — last 7 days
who actually keeps coming back?
sorted. regulars first.
every guest, one list
Every guest who walks through your door lands in one searchable list, with their visits, spend, and birthday. Filter by regulars, VIPs, favorites, or birthdays coming up, and find anyone by name in seconds.
visitsevery check-in
spendper guest
birthdaynever missed
feature5 — guest list
the thesis
We’ve watched nightlife businesses learn important things at the worst possible moment.
After the customer stopped coming.
After the table stayed empty.
After security couldn’t remember exactly what happened.
After someone who caused trouble came back.
After the lawsuit.
After an owner asks, “Does anybody know this person?”
By then, information isn’t intelligence anymore.
It’s damage control.
Businesses shouldn’t have to experience the problem
before they have the information that could have prevented it.
That’s what we want Luxiva to change.
Give venues memory before they need it.
Give staff context before something happens.
Give owners information while they can still act on it.
More revenue matters. Lower overhead matters. But sometimes the most valuable thing technology can give you is knowing something before it becomes expensive.
Farhan Vafaee
Founder
First-gen Persian American. Operator, builder, and believer in nightlife’s potential.
Alex Atanassov
Founder
Product-minded builder focused on turning real-world data into real impact.
1015 folsom·the great northern·public works·dna lounge·audio sf·the midway·temple nightclub·halcyon sf·f8 nightclub & bar·monarch·oasis·cat club·raven bar·monroe sf·hawthorn sf·the endup·1015 folsom·the great northern·public works·dna lounge·audio sf·the midway·temple nightclub·halcyon sf·f8 nightclub & bar·monarch·oasis·cat club·raven bar·monroe sf·hawthorn sf·the endup·
live now
running tonight in SAN FRANCISCO.
1015 Folsom
live
The Great Northern
live
Public Works
live
DNA Lounge
live
Audio SF
live
The Midway
live
The network grows every week. Add your venue to it.
feedbackthey use it every nightthey use it every nightthey use it every nightthey use it every nightthey use it every nightthey use it every night
VO
Venue ownerSAN FRANCISCO
We kept spending money trying to bring new people through the door. Luxiva showed us we already had hundreds of customers coming in every week that we weren’t doing anything with.
7/29/26
VO
Venue ownerSAN FRANCISCO
Saturday we had six birthdays in the building. Before Luxiva, we wouldn’t have known until somebody told us. Now those are six opportunities to turn one night into ten more visits.
8/2/26
VO
Venue ownerSAN FRANCISCO
The crazy part wasn’t getting more customers. It was realizing how much more money we could make from the people already standing inside our venue. Thanks to the HERO.
6/18/26
VO
Venue ownerSAN FRANCISCO
Our marketing finally stopped feeling like throwing money into the dark. We know who comes, who comes back, who spends, and who we actually need to reach. No more useless ads and no more paying promoters
8/21/26
VO
Venue ownerSAN FRANCISCO
I used to need three different people to tell me what happened the night before. Now I wake up, open one dashboard, and understand my venue in 30 seconds.
7/11/26
VO
Venue ownerSAN FRANCISCO
We started cutting things we thought we needed because Luxiva showed us what was actually working. Less overhead without making the guest experience worse.
8/6/26
VO
Venue ownerSAN FRANCISCO
The regular who comes twice a month is worth more to me than 100 random Instagram impressions. For the first time, I actually know who those people are.
7/23/26
VO
Venue ownerSAN FRANCISCO
I thought this was another door tool. Then I realized the door was just where the data starts. That’s when Luxiva clicked for me.
8/28/26
VO
Venue ownerSAN FRANCISCO
Owning a venue means even when you’re home, you’re never really home. Something is always happening. Luxiva gave me something I didn’t expect from software: peace of mind.
9/4/26
What happens when a venue has no memory.Read the cases →get started
luxiva
The night ends.
The opportunity shouldn’t.
You worked to get them through the door. Turn those visits into guest knowledge you can use long after closing.
book a demoSee Luxiva in action.
- 5-second check-in1 second for returning guests. Capture the visit as it happens.
- Remember more than a nameBuild verified profiles with photos and visit history.
- Find your next invitationSpot regulars, upcoming birthdays, and guests worth welcoming back.
- Make outreach personalSend relevant offers based on your guests’ visits.
- See who returnsFollow return rates and visit trends in your owner dashboard.
Don’t hope for a successful night, create one.
faq
frequently asked questions
It replaces the clipboard at your door with a scan. That scan verifies the ID, builds a guest profile, checks the safety flag network, and feeds your dashboard — all before the guest is through the door.
About five seconds the first time. After that it’s about one second, because their profile already exists.
A shared record of incidents across participating venues, sorted into three tiers: white for clear, orange for review, red for high risk, check with a manager before entry. A flag raised at one door is visible at the next one.
Guest check-ins can be matched to open tabs so spend is attributed to a real profile rather than a table number. Talk to us about your specific setup.
Hand over their ID. Luxiva builds their profile on the spot, and every visit after that is about one second.
No. A flag gives your team context, not a verdict. The decision at the door always stays with your staff.
Only what your staff saw or heard: what happened, where, and what action was taken. Reports are written as factual records, not accusations.
Only the participating venues on the network, and only the tier (white, orange or red), so a problem at one door isn’t a surprise at the next.
Hero is Luxiva’s AI for slow nights. It helps bring people in from outside, but its real job is turning the guests already inside into revenue, with drink deals and VIP table offers on tables that didn’t sell or got left empty.
Never. Hero only reaches guests who have already been to your venue. Cold contacts are never messaged from your account.
Yes. Every message shows a preview with the guest’s name filled in, and you choose to send it now or schedule it for later.
It shows you which guests have a birthday coming up, so you can invite them in before the night instead of finding out after.
Every send is checked against a per-guest frequency limit, so your regulars hear from you without being spammed.
Yes. The floor plan shows every table as available, booked or seated, and Hero can turn an empty table into a last-minute offer.
Tonight’s live count, capacity, new vs. returning guests, who just walked in, your last seven nights, and suggested actions for who to reach next.
Yes. Check-ins, your guest list and safety reports all export as CSV for any date range.
Pricing depends on your venue’s size and the features you use. Book a demo and we’ll walk you through it.
Yes. Book a demo and you’ll see the door app and owner dashboard running live on a demo venue.
The door app catches it and shows “already checked in tonight,” so every guest counts once and your numbers stay honest.
From real visit history. Every check-in adds to a guest’s record, so regulars and VIPs rise to the top on their own, with no guessing or manual lists.
Yes. Every profile lets you add notes, mark a favorite or set a reminder, so the whole team knows who’s who, not just the person working the door that night.
Yes. The owner dashboard updates live, so you can see who’s inside, how the night is pacing and what needs attention from wherever you are.
About one shift. The door flow is scan, review, check in, so if your team can use a phone, they can use Luxiva.
Book a demo. Onboarding is designed so your venue starts building verified guest profiles from the first night it is live.